Privacy Policy

1. Introduction

Welcome to TripBeijing! We value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read it carefully to understand our privacy practices.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: including but not limited to your name, email address, phone number, date of birth, gender, nationality, etc.
  • Account Information: including your chosen username, password (stored in encrypted form), and other account settings.
  • Booking Information: including details of products and services you book and reservation records. We do not collect or process payment information.
  • Device and Usage Information: including device type, operating system, browser type, IP address, access times, and pages visited.
  • Communication Information: including interactions with our customer support team.
  • Third-Party Information: when you log in via or use our services through third-party platforms, we may receive relevant information from those platforms.

3. How We Use Your Information

We use your information for the following purposes:

  • Provide, maintain, and improve our services
  • Process your bookings and reservation requests
  • Send booking confirmations, itineraries, and other service-related communications
  • Provide customer support and resolve issues
  • Personalize your user experience
  • Analyze and optimize service performance
  • Send marketing and promotional communications (if you opt in)
  • Comply with legal obligations and protect our rights

4. Information Sharing

We do not sell your personal information, but we may share it in the following circumstances:

  • Service Providers: we may partner with third parties that provide data analytics, customer support, and similar services. These partners may use your information only to perform services on our behalf.
  • Travel Product Suppliers: to fulfill your bookings, we may need to provide relevant information to hotels, airlines, travel agencies, and other suppliers.
  • Legal Requirements: we may disclose information if necessary to comply with legal obligations, protect our rights or property, or protect the safety of users or the public.
  • Business Transfers: in the event of a merger, acquisition, or other business transfer, we may transfer your information while requiring the recipient to continue adhering to this Privacy Policy.

5. Information Security

We employ various security measures to protect your personal information, including but not limited to encryption, access controls, and security auditing. However, please understand that transmission over the Internet is not completely secure, and we cannot guarantee absolute security of information transmitted online.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content and advertising. You can manage or disable cookies in your browser settings, though doing so may affect certain features of our services.

7. Your Rights

Subject to applicable laws, you may have the following rights:

  • Access and obtain your personal information
  • Rectify inaccurate personal information
  • Delete your personal information
  • Restrict or object to our processing of your personal information
  • Data portability
  • Withdraw consent
  • Right to lodge a complaint

To exercise these rights, please contact our support team.

8. Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have collected personal information from a minor without parental or guardian consent, we will promptly delete such information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website and become effective as of the date of posting. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us:

Email: privacy@tripbeijing.com
Phone: +86 10 12345678
Address: No. 1000, Tourism Building, Chaoyang District, Beijing